Question 1

Is all of your seafood quality assured?

Accepted Answer

Yes. 100% of the frozen seafood and African foods we supply is quality assured, with documentation provided per consignment.

Question 2

What areas of the UK do you supply?

Accepted Answer

We supply premium wholesale frozen seafood and African foods nationwide, across England, Scotland and Wales, with regular deliveries to London, Birmingham, Manchester, Leeds, Glasgow, Liverpool and beyond, from our Walsall warehouse.

Question 3

What is your minimum order quantity?

Accepted Answer

Minimum order quantities depend on the product and format. Request a quote and our wholesale team will share full pricing and MOQ details within 24 business hours.

Question 4

How quickly can you deliver?

Accepted Answer

Standard wholesale orders are delivered on agreed schedules, daily, weekly or scheduled drops. Urgent orders are handled by our team directly; please call us.

Question 5

Where do you source your products from?

Accepted Answer

Our frozen seafood is imported from trusted fisheries and suppliers worldwide, and our Pika and Tasty Foods brand African vegetables are sourced from approved producers, all operating to UK food safety standards.

Question 6

How can I request a wholesale quote?

Accepted Answer

Submit your requirements through our Request a Quote form and our team will reply with tailored pricing, availability and lead times within 24 business hours.

Question 7

What product ranges do you supply?

Accepted Answer

We supply frozen African vegetables (Pika and Tasty Foods brands), frozen fish (whole), frozen fillets & steaks, frozen prawns & seafood, and dry & smoked fish.

Question 8

Are you Quality assured supply?

Accepted Answer

Yes. Our supply chain is held to high food safety standards, and documentation is provided for audit purposes.

Question 9

What information do you need to prepare a quote?

Accepted Answer

To prepare an accurate quote we need your product type, estimated quantities and frequency, delivery postcode and business type. The more detail you share, the faster we can respond.

Question 10

How quickly will I receive a response after enquiring?

Accepted Answer

Phone enquiries are answered immediately during business hours, WhatsApp messages within minutes, emails typically within one hour, and formal quotes are usually returned the same working day.

Question 11

Who will contact me after I submit an enquiry?

Accepted Answer

A dedicated member of our UK wholesale sales team will contact you personally, the same representative then supports your account long-term, so you always speak to someone who knows your business.

Question 12

What happens after I submit my enquiry?

Accepted Answer

Our sales team reviews your requirements, prepares a tailored quote covering pricing, availability and lead times, contacts you to confirm details, then schedules delivery and provides ongoing account support.

Question 13

Can you handle large volume and container-load orders?

Accepted Answer

Yes. We regularly supply multi-site restaurant groups, manufacturers and wholesalers with pallet and full container-load (FCL) quantities, backed by contracted forward pricing where required.

Question 14

How quickly can I start ordering as a new customer?

Accepted Answer

New wholesale accounts can typically place a first order within a few working days of quote acceptance, subject to product availability and standard onboarding checks.

Premium wholesale frozen seafood, your questions answered.

Frequently asked questions

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